Common questions.

Sundarbans tours during peak season (November–February) tend to fill three to four months ahead. For everything else, six weeks is usually fine. We’ll always tell you honestly what’s realistic for your dates.

Twenty percent at booking, with the balance due thirty days before departure. We accept bank transfer, bKash, Nagad, and international cards through SSLCommerz.

Full refund up to 60 days before. Partial after that, scaled to how much we’ve already paid host families on your behalf. We publish the schedule on every invoice.

We cap at twelve travelers and most trips run with six to eight. We don’t combine private groups without asking first.

Most journeys are easy. The Chittagong Hill Tracts and the longer Sundarbans walks ask for moderate fitness — comfortable walking five to seven kilometres on uneven ground. We’ll flag the demanding parts ahead of time.

Yes — about a third of our travelers come solo. The single supplement is modest because we don’t mark it up; it covers the actual cost of a single room.

Sometimes, but not always. Our travelers come from forty-plus countries. We don’t curate by nationality.

Most nationalities need a visa to enter Bangladesh. We can send a letter of invitation to support your application — just ask.

We require it. Comprehensive insurance covering medical evacuation is non-negotiable for the more remote trips.

Yes. Our host families cook with bottled or filtered water, and we’re careful with the rest. Most travelers eat everything we eat with no issues.

It’s appreciated but never expected. If you want to, the standard is the equivalent of US$5–10 per traveler per day for the guide, split however feels right.